IMPORTANDT INFORMATION



FAQ

Frequently Asked Questions.

Were is your shop? Our Storefront is located at 11 Targo Street, Bundaberg Central, Queensland. We are open 10:30am - 4:00pm Weekdays, and 9:00am - 12 Noon Saturday. 

Can I Layby? We don't do Layby, however, we offer Afterpay and Zip Pay both In-Store and Online. (Click the link on the names to find out more.)

Where do you get your stones from? I have developed good relationships with suppliers all around the world. The allows me to source stones from Brazil, China, America, India, Thailand, Australia, and pretty much anywhere else!

Can you ID my Stones? Yes, and No. I am able to give a verbal ID (If I am confident) however because I am not a qualified Gemologist / Geologist (Yet......) , I am unable to give formal Identifications. If you are okay with this, please drop by the store/ send me a photo to my email or phone. If sending a photo, please ensure it is in focus, in natural light, and on a white background.

Do you have (Insert Stone Name Here)? The best way to see if we have a certain product is to use the search function. Ensure you are spelling it correctly, as some stone names can differ. *Special Note regarding MOLDAVITE. Currently due to a online trend, Moldavite prices have increased 10x if not more. If you are happy to pay approx. $40-$50/ gram, I can source some, however, I would recommend checking out Tektites. They form in the same way, but are not from Czech Republic, and instead are found around the Indo/Asia Pacific.* To read more, See THIS post.

Do you ship internationally? Currently we only ship to Australia, America, and New Zealand. We hope to offer shipping to the EU and UK soon, but need to work our way through the new tax laws that have recently been implemented.

Can I buy Wholesale? We don't currently offer wholesale as we keep our products at a low price to begin with. However, if you are looking to order large amounts, please contact us and we can discuss what options are available.